FAQs - Charity Savant

FAQs

General

What is Charity Savant?

Find out who we are and what we do by reading our About Us section.

I’m looking for something a little more personalized. Do you offer consulting or coaching services?

We offer fit-your-budget consulting and coaching services! Read more about our consulting and coaching offerings here.

What’s the difference between Charity Campus and Karma Careers?

Charity Campus resources and products are meant for people who work at charities, nonprofits, and social enterprises. This section of the site offers resources for people currently working in the charitable or social sector, on topics like HR, Fundraising, Finance, etc. But, if you’re not yet working at a charity but interested in learning about best practices, then you can still benefit from Charity Campus resources. Learn more here.

On the other hand, Karma Careers offers e-learning for people interested in working in the charitable sector without any previous experience working at a charity or nonprofit. Karma Careers helps you learn about things like the types of jobs available at charities, how to find charity job opportunities, the benefits of volunteering, etc. Learn more here.

Charity Campus

Who are Charity Campus products appropriate for?

Charity Campus is intended for people who work at charities, nonprofits, and social enterprises, but anyone who’s interested in learning best practices for working in the charitable sector can purchase products or become a member.

Charity Campus membership and individual products are appropriate for any experience level: from entry-level to seasoned pro.

What is a Toolkit?

A Charity Campus Toolkit is a practical resource to help you gain the knowledge and skills you need to overcome a common non-profit challenge. You get step-by-step worksheets, as well as downloadable templates that help you execute a project from start-to-finish.

When you purchase a Toolkit, you receive a link to download a PDF document, along with some supplemental documents that may be in PDF, Word, or Excel format.

You can see our list of Toolkit and see more information about purchasing a Toolkit here.

What is a Cheat Sheet?

Cheat Sheets are free one pagers with easy to digest top-five tips to help you solve almost any problem. Anyone can access our Cheat Sheets, regardless of whether they’ve purchased membership. Check out our list of Cheat Sheets here.

Why should I get Charity Campus membership? Can’t I just purchase Toolkits individually instead?

You can purchase Toolkits individually. But if you plan to purchase 2 or more, then buying membership is actually a better deal! When you purchase a Charity Campus membership, you get one free Toolkit, plus a member discount on any further Toolkit purchases.

Plus, when you become a Charity Campus member, you gain access to other great benefits like exclusive weekly content and monthly Knowledge Circle calls. Learn more here.

Can I share membership with other people in my organization?

We want Charity Savant’s resources to be affordable for you and your organization — regardless of size and budget! So you’re welcome to purchase a membership on behalf of your organization and share the benefits with your colleagues.

However, please note that only one person’s name can be registered to your account.

I’ve registered for membership. How do I get my member discount and free Toolkit?

Once you register for membership, you should automatically receive an email with your individual PIN numbers: one to receive a free Toolkit and one to receive a discount on all other Toolkits.

If you didn’t receive the email, contact us (info@charitysavant.com) and we’ll take care of it!

I lost my discount PIN code. What do I do?

Contact us (info@charitysavant.com) and we’ll resend the email with your discount PIN.

Karma Careers

Who should enroll in Karma Careers?

Karma Careers is perfect for anyone who’s interested in exploring a career in the charitable sector. Whether you’re a new graduate looking for your first full-time job, at a midpoint in your career and looking for a change, or about to retire and interested in getting involved with charities, Karma Careers is designed with you in mind.

And you don’t need to be actively job searching or unemployed to benefit from Karma Careers. The course is designed to help you plan your career transition regardless of where you’re at, even if it’s just the exploration phase. Learn more here.

Are there other benefits to registering for the Karma Careers course?

When you register for Karma Careers, you get lifetime access to the online course. You also receive exclusive weekly content such as job search tips, motivation, and charitable sector trends, delivered straight to your inbox.

I’ve registered. How do I access the course?

Once you register for the Karma Careers course, you should automatically receive an email with a link to access the course. You’ll then need to create an account and log in. Once the course starts, you’ll receive an email each week alerting you that new course content is available.

If you didn’t receive the email or if you’re having issues creating an account, contact us (info@charitysavant.com) and we’ll be glad to help!

Can I complete the course on my mobile device?

Karma Careers is mobile-friendly and can be completed on a phone, tablet, or desktop computer.

How long do I have to complete the course?

Karma Careers lasts 7 weeks – but there’s no time limit for you to complete the course, so you can go at your own pace. Once you register, you have lifetime access to the course.

I lost my course log-in information. What do I do?

Contact us (info@charitysavant.com) and we’ll help.

Suppliers & Resources

How do I get my product or service listed in your Suppliers & Resources directory?

You need to be a supplier providing services to small- to mid-sized charities or nonprofits in order to have a profile on the Charity Savant Suppliers & Resources Directory. If that’s you and you don’t currently have a profile, contact us (info@charitysavant.com) and we can add you to our listings!

What’s the benefit of upgrading my profile in your directory?

Upgraded supplier profiles offer you a number of benefits, including appearing at the top of the page to reach more potential customers. Learn more about the benefits here.

Why do I have to create an account to review a supplier?

In order to prevent spam, users need to register for an account in order to leave a review for suppliers. It’s free and quick to create an account. You can review a supplier here.

Does Charity Savant recommend the suppliers and resources listed in the directory?

Being listed in the Supplier & Resources directory does not constitute a recommendation or endorsement. All reviews are generated by users, not Charity Savant, and are screened only for spam and inappropriate or abusive comments.

Charity Confidential

Can anyone submit a blog post to Charity Confidential?

Anyone with a story to tell about working in the charitable sector is welcome to submit a blog to Charity Savant’ blog, Charity Confidential. Please note that blog posts are accepted and published based on Charity Savant’s content schedule, and Charity Savant reserves the right to decline submissions that are inappropriate.

Who writes the blog posts?

All Charity Confidential blog posts are written by people who currently or previously worked in the charitable sector. Their identities are kept anonymous because it’s more fun that way!

How do I know I’ll stay anonymous?

We never publish the identities of blog authors. However, it’s up to you as an author to ensure any details from your story that might identify you or others are removed or changed to keep yourself anonymous.

Purchases

Why do I need a PayPal account to pay for my membership or course purchase? Can I pay using a different method?

It’s a standard PayPal policy that customers buying memberships or subscriptions need to set up an account. It’s quick to create an account, and if you already use PayPal, then you’re all set!

Right now, we can only accept payment via PayPal, not by any other method.

What if I’m unhappy with my purchase? What’s your refund policy?

We aim to provide the highest quality membership, training and e-learning experience and your satisfaction is our priority. If you are unhappy with your membership or product, contact us (info@charitysavant.com) and we will discuss options including refund or discounts.

Advertising

How do I advertise on CharitySavant.com?

We offer digital advertising on our website. Please contact us (info@charitysavant.com) for ad pricing and specifications.